Craters Inc.: Support
Need help with Craters Inc., found a bug, or have an idea for your colony? Write to me:
Email: garipov.dinar@gmail.com
You can also tap Contact support in the game’s Settings. I’m a single developer and answer every message myself, usually within a few days.
What to include
To help me answer quickly, please mention:
- your Craters Inc. version (Settings → Info);
- your device and its system version (for example iPhone 15, iOS 26.1);
- what you did, what you expected and what happened instead;
- a screenshot or screen recording, if it helps to show the problem.
Progress and saves
Your progress is saved only on your device, so I can’t see, restore or move it. It comes back on a new device only if you restore that device from a backup (such as iCloud Backup) that includes the game. Uninstalling the game or using Reset progress in Settings deletes it for good.
Purchases
Craters Inc. is free, with no in-app purchases and no ads. There’s nothing to buy, restore or refund.