Uku: Support
Need help with Uku, found a document it doesn’t show right, or have an idea? Write to me:
Email: garipov.dinar@gmail.com
I’m a single developer and answer every message myself, usually within a few days.
What to include
To help me answer quickly, please mention:
- your Uku version (⋯ ▸ About Uku);
- your operating system and its version (for example Windows 11, macOS 15.4 or Ubuntu 24.04);
- what you did, what you expected and what happened instead;
- a screenshot, if it helps to show the problem;
- for a document that looks wrong: the smallest piece of Markdown that shows it, if you can share it.
Please don’t send whole documents unless I ask, and only if you’re comfortable sharing what’s in them.
If Uku ran into an error, its log can help: Settings ▸ Advanced ▸ Open log folder. Log files contain warnings, errors and file paths, nothing else; look them over before you send them.
Common questions
- Where are my settings? Settings ▸ Advanced ▸ Open settings folder. Uninstalling Uku keeps them; delete that folder to start fresh.
- A picture from the web shows as a placeholder. That’s on purpose: Uku doesn’t download anything, so reading a document never contacts a website. Click the placeholder to open the picture in your browser.
- I deleted a file by mistake. Uku moves deleted files and folders to your system’s Trash or Recycle Bin: restore it from there.
- The page jumped or didn’t update. Uku shows a file again when it changes on disk and keeps your place; if it didn’t, press F5 to reload, and please tell me how it happened.
Purchases
Uku has no in-app purchases and no ads. There’s nothing to buy, restore or refund.